What motivates your players?
You need the right offers to get to your most valuable players. With a staff of former Casino Marketing Directors, the Red Circle Database Team is an extension of your marketing team, researching, analyzing and reporting on data, working with you on a reinvestment strategy to maximize profits.
After 10 years, I decided to come back to the casino as a Black Jack dealer, and in 2018, I decided to make the transition to the Player Development Department as a Casino Host In my free time I enjoy spending time on the Niagara river in my boat and spending time with my family. Foxwoods Rewards. Casino jackpot forum 2020. The Foxwoods Rewards Card is the player rewards card for Foxwoods Resort Casino. With a Rewards Card, you become one of our most valued players and guests! Meet Our Player Development Executives at Rivers Casino Philadelphia.
With Red Circle's proprietary database marketing software, RECON, we can leverage your data even more quickly and cost effectively to make the right investments in the right players. What used to be complicated and time consuming is now push-button easy.
Database Strategy
Who to target, what they'll respond to, when you want them — the profits will tell you why.
Player Development
The right tools to grow the right players in the right way. We understand the game.
Promotional Strategy
Give them a reason to come, and reason to come back. Next week, and the week after that.
Research
Qualitative plus quantitative. Yes, opposites do attract.
Casino Staff Training
Let us guide your team and ensure the vision is executed flawlessly.
Consulting
We've been in your shoes. We can provide expert advice when you need it most.
Casino Player Development Manager
Casino Marketing Planning
A solid 12-month marketing and promotional calendar. No more stress. No more headaches.
RECON Database Software
Save time. Ask the tough questions, and let the software crunch the numbers for you.
Custom Software Development
If you aren't using a solution designed specifically for you, are you really fixing the problem?
Our casino marketing team awaits you, ready to assist with every detail of your visit. Whether you are coming for a nice evening out or need help arranging an overnight stay, our team of player development executives and hosts are here to deliver the personalized service you deserve.
PLAYER DEVELOPMENT EXECUTIVES
WAYNE HADLEY
Player Development Executive
whadley@mohegansunpocono.com
Wayne, a Pennsylvania State University graduate, joined the Mohegan Sun Pocono team in 2008. Wayne takes pride in 'acknowledging each and every guest, regardless of their gaming preference.' He strives to blow away each guest, every time by delivering excellent customer service each day. His marketing experience coupled with his superb work ethic plays a vital role in the success of our player development team. His dedication and passion for superior guest service are second to none.
JOHN GOLLMER
Player Development Executive
jgollmer@mohegansunpocono.com
After serving for 7 years in the US Navy, John received his honorable discharge from where he was stationed in Groton CT. Shortly after that, Mohegan Sun opened and John took a job doing Security. 8 months later he became a Table Games Dealer and moved up in that department. In March of 2010, John transferred to Mohegan Sun Pocono where he taught a variety of core Table Games. John then went on to become a Table Games Shift Manager for the past 9 years, and has since transitioned to become a Player Development Executive. John has been with Mohegan Sun for over 23 years and has taken great pride in his Guests Service skills. John is a loyal Buffalo Bills fan and loves spending time with his family.
EXECUTIVE HOSTS
BRENDA BARRALL
Executive Host
bbarrall@mohegansunpocono.com
Casino Player Development
Brenda began her Mohegan Sun Pocono career in Player's Club, and was quickly promoted to Casino Host. She has a strong background in customer service from her years owning her own salon and flight attendant career, so making you feel special comes second nature to Brenda. Brenda will welcome you to the property as if you were visiting her in her home, with a warm smile and her friendly demeanor.
MIKE HESS
Casino Player Development Manager
Executive Host
mhess@mohegansunpocono.com
Database Strategy
Who to target, what they'll respond to, when you want them — the profits will tell you why.
Player Development
The right tools to grow the right players in the right way. We understand the game.
Promotional Strategy
Give them a reason to come, and reason to come back. Next week, and the week after that.
Research
Qualitative plus quantitative. Yes, opposites do attract.
Casino Staff Training
Let us guide your team and ensure the vision is executed flawlessly.
Consulting
We've been in your shoes. We can provide expert advice when you need it most.
Casino Player Development Manager
Casino Marketing Planning
A solid 12-month marketing and promotional calendar. No more stress. No more headaches.
RECON Database Software
Save time. Ask the tough questions, and let the software crunch the numbers for you.
Custom Software Development
If you aren't using a solution designed specifically for you, are you really fixing the problem?
Our casino marketing team awaits you, ready to assist with every detail of your visit. Whether you are coming for a nice evening out or need help arranging an overnight stay, our team of player development executives and hosts are here to deliver the personalized service you deserve.
PLAYER DEVELOPMENT EXECUTIVES
WAYNE HADLEY
Player Development Executive
whadley@mohegansunpocono.com
Wayne, a Pennsylvania State University graduate, joined the Mohegan Sun Pocono team in 2008. Wayne takes pride in 'acknowledging each and every guest, regardless of their gaming preference.' He strives to blow away each guest, every time by delivering excellent customer service each day. His marketing experience coupled with his superb work ethic plays a vital role in the success of our player development team. His dedication and passion for superior guest service are second to none.
JOHN GOLLMER
Player Development Executive
jgollmer@mohegansunpocono.com
After serving for 7 years in the US Navy, John received his honorable discharge from where he was stationed in Groton CT. Shortly after that, Mohegan Sun opened and John took a job doing Security. 8 months later he became a Table Games Dealer and moved up in that department. In March of 2010, John transferred to Mohegan Sun Pocono where he taught a variety of core Table Games. John then went on to become a Table Games Shift Manager for the past 9 years, and has since transitioned to become a Player Development Executive. John has been with Mohegan Sun for over 23 years and has taken great pride in his Guests Service skills. John is a loyal Buffalo Bills fan and loves spending time with his family.
EXECUTIVE HOSTS
BRENDA BARRALL
Executive Host
bbarrall@mohegansunpocono.com
Casino Player Development
Brenda began her Mohegan Sun Pocono career in Player's Club, and was quickly promoted to Casino Host. She has a strong background in customer service from her years owning her own salon and flight attendant career, so making you feel special comes second nature to Brenda. Brenda will welcome you to the property as if you were visiting her in her home, with a warm smile and her friendly demeanor.
MIKE HESS
Casino Player Development Manager
Executive Host
mhess@mohegansunpocono.com
Mike has over 7 years of casino experience, most of them spent with Player's Club here at Mohegan Sun Pocono. He loves spending time with his family and is passionate about the gaming world. So passionate in fact, Mike often visits other casinos during his vacations. He strives to deliver personalized service to each guest he encounters and works toward making sure each guest has a memorable experience.
CASINO HOSTS
Casino Player Development Manager Average Salary
GEORGEANN FREY
Casino Host
Gfrey@mohegansunpocono.com
GeorgeAnn began her Mohegan Sun Pocono career in the Cage department, and then moved to the Credit department before becoming a Casino Host. Her diverse background will allow her to assist your every need. Her outgoing personality and warm smile make her an unforgettable presence on the gaming floor.
KEVIN LASKE
Casino Host
klaske@mohegansunpocono.com
Kevin started at Mohegan Sun Pocono in June of 2013 in the Security Department for a brief 9 months. Transferred to VIP Services in March of 2014 for 5+ years where he learned a lot about the casino. Then, was given the opportunity to become a Casino Host so he could not only further his career, but also help guests on a more personal level. Kevin is a big sports fan, and played many in his younger years, and went on to be a baseball umpire and referee. Kevin loves to spend time with his family and play Golf in his spare time.
